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Account Sales Representative | CourseTrends, Inc/Golf18 Network

Location: Austin, TX
Date Posted: 1/22/2015
Employment Type: Full Time
Job Description:

A nationwide Golf Marketing Solutions firm, CourseTrends is looking to hire Account Managers to join their rapidly growing company. CourseTrends is an established organization that offers online marketing solutions for golf courses and other organizations all over North America. This firm has a fun, Austin-type culture with a professional approach to their business. We are looking for candidates who want to be part of a successful, tenured and seasoned Customer Success team. CourseTrends also operates the Golf18Network.com online tee time booking system allowing Golfers the opportunity to book the best-priced tee times across the country.

If you love golf and technology, we have the perfect position for you!

Primary Responsibilities:

  • Serves as the expert on all components of the CourseTrends / Golf18 Network Product Suite.
  • Achieve and exceed recurring renewal and upsell objectives within your assigned client base.
  • Manage all aspects of the upsell process including existing product and new product introduction, qualification, evaluation and close.
  • Delivers the highest level of client satisfaction within assigned accounts and ensures contract renewal.
  • Be able to demonstrate CourseTrends /Golf18 network products to clients via in-person meetings or online screen share.
  • Manage and track customer and transactional information into web-­‐based CRM system; logging all client activity within the established processes; keeping customer and prospect account details current and accurate.
  • Generates a pipeline of client references, profiles, and case studies for marketing to develop.
  • Solicits client feedback on programs and works with Product Management to implement enhancements.
  • Work effectively within a team environment to maximize renewal revenue and ensure Customer Success.
  • Prepares and delivers Quarterly Business Reviews for each account.
  • To be successful in this role, the Account manager will nurture relationships, build value, handle objections, create urgency, and collaborate strategically.

Qualifications:

  • 2-3 years of directly related Account Management work experience in a Sales, Marketing or Customer Success position, which included responsibility for maintaining multiple client relationships.
  • Motivated, goal oriented, persistent and a skilled negotiator.
  • High level of initiative and work well in a team environment.
  • Excellent interpersonal and writing skills.
  • Has a strong sense of pace and urgency to ensure work is completed in the expected timelines.
  • Required to work cross-functionally within the organization and with external channel partners.
  • Handles stressful situations and deadline pressures well.
  • Must be reliable, detailed oriented and skilled professional.
  • Travel requirement up to 20%.

Compensation:

The compensation package is made up of an industry competitive base plus a bonus based on personal and team revenue renewal goals with incredible growth opportunity within a growing organization.

About CourseTrends:

Behind every golf course is an owner/operator with a passion for the game. Nothing can take the passion out of running a golf course more than lackluster financial results. CourseTrends is a trusted partner to over 2,500 golf courses. We make sure our customers achieve the best possible financial results by delivering the world's finest integrated online golf marketing solution.

Our proven marketing tools make it easy to generate additional revenue through more rounds, online product sales, events, tournaments and memberships. We have everything you need so you don't have to figure out how to cobble together an assortment of complicated technologies from different vendors. The CourseTrends solution is specifically tailored to the unique needs of golf courses.

About Golf18:

Since 2005, Golf18 has been a leader in tee time marketing programs and has sold tee times to millions of avid golfers. Golf18 is much more than a website. We provide comprehensive online marketing solutions to optimize revenue to the course.

The Golf18 Network is currently generating additional rounds for over 2,000 courses nationwide. With over 3 million golfers across the U.S., Golf18 has a significant advantage over our competitor sites.

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