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Activation Manager | CourseTrends, Inc/Golf18 Network

Location: Austin, TX
Date Posted: 1/22/2015
Employment Type: Full Time

Job Title: Activation Manager

Location: Austin, TX

An International Marketing Solutions firm, Distinct Software Solutions (DSS), is looking to hire an Activation Manager based in Austin, TX. A perfect DSS employee is looking for a long-term career and is self-motivated with 1-2 years of managing multiple projects at a time.

Primary Function:

Acts as project manager to help activate four product solutions for customers - Internet Marketing, Social Media Management, Tee Time Reservation Center and Electronic Tee Sheet

Internet Marketing Solution Responsibilities:

  • Create a detailed account of the customer needs for the website design team
  • Inform the customer weekly of the activation status
  • Conduct website reviews with the new customer
  • Train the customer on website dashboard and product usage
  • Document all customer interaction and maintain progress reporting throughout process

Social Media Management Responsibilities:

  • Create and enhance social media profiles – Facebook, Twitter, Instagram
  • Set up course in cross-posting platform and ensure all social media channels are uniform
  • Coordinate with customer to retrieve social media collateral and account credentials
  • Oversee client handoff to the social media management team
  • Document all customer interaction and maintain progress reporting throughout process

Tee Time Reservation Center Responsibilities:

  • Find out the customer phone system and design the best solution for phone line transferring
  • Inform the customer weekly of the activation status
  • Oversee the steps required to setup the reservation agent solution
  • Document all customer interaction and maintain progress reporting throughout process

Tee Sheet Responsibilities:

  • Setup the administrative features for the customer
  • Train the customer on tee sheet usage
  • Document all customer interaction and maintain progress reporting throughout process

Required Experience:

  • Project management experience with the ability to manage multiple moving processes at a time with a focus on timely execution without sacrificing quality
  • 1-2 years of professional phone experience
  • Very strong written and verbal communication skills
  • Solid Computer Skills (Office Applications, Common Web applications, general computer knowledge)
  • Self-motivated, driven personality

Ideal Candidate Also Has:

  • Prior Experience with content based website management and social media
  • Familiarity and Interest in Golf or the Golf Industry

Non-negotiables:

  • Maintain a full-time work schedule, working on-site
  • Must be reliable, detailed oriented and skilled professional

About Distinct Software Solutions (DSS):

Distinct Software Solutions, is an Austin-based company dedicated to bringing comprehensive digital marketing to an increasingly wide range of industries. Our goal at DSS is to provide clients with unmatched innovation, customer service, and fresh ideas. On the Golf Side, through 10 plus years of experience, we have learned that behind every golf course is an owner/operator with a passion for the game. Nothing can take the passion out of running a golf course more than lackluster financial results. DSS is a trusted partner to over 2,500 golf courses. We make sure our customers achieve the best possible financial results by delivering the world's finest integrated online golf marketing solution. Our proven marketing tools make it easy to generate additional revenue through more rounds, online product sales, events, tournaments and memberships. We have everything you need so you don't have to figure out how to cobble together an assortment of complicated technologies from different vendors. The DSS solution is specifically tailored to the unique needs of golf courses.

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