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Golf18 Support Agent | CourseTrends, Inc/Golf18 Network

Location: Austin, TX
Date Posted: 1/22/2015
Employment Type: Full Time
Job Description:

Fast growing internet marketing company seeks a first tier customer support representative. This person must have 2+ years of customer support experience over the phone and email (ticketing system). We are searching for a friendly, fun, and extremely reliable individual to be part of our support team, supporting our customers in using our tee time marketing program by updating a course’s rates and times, and sending email blasts to help promote the course.

If you love golf and technology, we have the perfect position for you!

Required Skills:

  • CRM; SalesForce, Zoho or some similar products.
  • Experience with Microsoft applications; Word, Excel, PowerPoint
  • Superior work ethic absolutely required.
  • Need to have a fun and friendly personality. Golf is fun.
  • Excellent verbal communication skills are a must.
  • Hard worker that is willing to put in extra hours when needed and enjoying the benefits of exceeding the customer's expectations. We are looking for a very dedicated individual that wants a career and not just a job.

Required Experience:

  • 2+ years in a customer support position.


$13 to $15 per hour; opportunity to grow into other roles. This position must be filled by someone that is available to work a flexible shift. Our team needs to maintain shift coverage that may include weekends and overnights.

About CourseTrends:

Behind every golf course is an owner/operator with a passion for the game. Nothing can take the passion out of running a golf course more than lackluster financial results. CourseTrends is a trusted partner to over 2,500 golf courses. We make sure our customers achieve the best possible financial results by delivering the world's finest integrated online golf marketing solution.

Our proven marketing tools make it easy to generate additional revenue through more rounds, online product sales, events, tournaments and memberships. We have everything you need so you don't have to figure out how to cobble together an assortment of complicated technologies from different vendors. The CourseTrends solution is specifically tailored to the unique needs of golf courses.

About Golf18:

Since 2005, Golf18 has been a leader in tee time marketing programs and has sold tee times to millions of avid golfers. Golf18 is much more than a website. We provide comprehensive online marketing solutions to optimize revenue to the course.

The Golf18 Network is currently generating additional rounds for over 2,000 courses nationwide. With over 3 million golfers across the U.S., Golf18 has a significant advantage over our competitor sites.

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